Connect™ word spreads to ACS
ACS solicitors was formed in 2006 to offer a friendly conveyancing, wills and probate service on the high street in Bromborough. Despite last year’s recession particularly in conveyancing, the firm is now experiencing record levels of business. This led to the need to replace the existing Cognito system with a solution that can grow with the business and handle both practice and case management.
Vicky Smith, practice manager of ACS said: “Our accountants based their recommendation of SOS on word of mouth comments from the many other firms that they deal with. Already we are pleased with the features in SOS which have streamlined the accounts and provide management reports which aid business performance, measurement and improvement.”
The key to expansion, ACS believes is in providing an excellent, personal service from a familiar face and welcoming high street presence. Vicky Smith continued: “The philosophy is working judging by the number of returning clients and their recommendations to family and friends.” As the practice continues to expand ACS expects to add case management to create a fully integrated system.
“The entire SOS team has provided a fantastic service and are always on the end of the phone should we need them,” Vicky Smith added. “I am particularly impressed by the way the software was loaded onto the server remotely and how they are able to login to carry out remote diagnostics if we need help.”
David McNamara, managing director of SOS said: “Our product has always attracted ambitious firms of all sizes determined to increase efficiency and offer a highly efficient service to their clients. We welcome ACS and look forward to supporting their growth aspirations.”
About Virtual Practices
Virtual Practices is a division of SOS, one of the most progressive providers of software and services to the professions and one of the largest with 400 clients and a 20 year pedigree. SOS Connect™, the flagship application, is breaking new ground in practice and case management software, combining efficiency through high levels of process automation with flexibility for professional firms such as law firms, accountancy firms, IFAs and surveyors etc.
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Contacts:
Stephen Parry (Business Development Director, Virtual Practices) s.parry@virtualpractices.co.uk or
David Mcnamara (Managing Director, SOS)
d.mcnamara@soslegal.co.uk
Virtual Practices
2 Widcombe Parade, Bath, BA2 4JT Tel: +44(0)1225787710
DX 8045 Bath
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Salli Roskilly Saffron Communications Limited Tel: +44 (0)1763 208708 salli@saffroncoms.com
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