Support when you need it from real people who will work with you by email and telephone
At Virtual Practices, we’re really proud of our support team. And our clients like it to. The reason? You have instant access to real people, who’ve worked in law firms and who have an in-depth knowledge of your system and your needs.
From day one you’ll have access to the team via email and telephone and will receive the best advice as quickly as possible. Usually we find that clients get to know the team by name and they’re only too happy to help. Here’s what they provide:
- Advice on how to use Virtual Practices
- Information on how to submit information to our legal cashiers
- Help with interpreting the monthly financial and practice management reports
- Full tracking of enquiries with our support system
- Advice on how to gain more from our User Guides and Training
Want to understand how our support team works – then ask us. Use the form below to get in touch or call 01225 787710.