Laker Legal Solicitors
Laker Legal Solicitors is one of a growing number of virtual practices which operate throughout the UK without a conventional, fully staffed office function.
Laker Legal Solicitors, founded by principal solicitor Richard Hirst and his team in 2011, is one of a growing number of virtual practices which operate throughout the UK without a conventional, fully staffed office function.
What were the original reasons for adopting Virtual Practices legal software?
“From the outset we wanted to operate a different business model from the traditional high street law firm. We previously founded and operated a traditional high street practice for over 25 years and saw the economic bumps in the road looming ahead for the traditional way of delivering legal services. We therefore wanted to create a truly 21st century legal practice making best use of all available technology and felt VP were an ideal partner for our team`s new venture.
“VP allows us to be completely flexible, with little reliance on secretarial and back office staff. Instead of large, fully staffed offices, we have consulting rooms across the country, and this means we can pass all the overhead savings which we make onto our clients.
“We looked at the market, made enquiries with Virtual Practices, and were extremely impressed with everything their system had to offer. Since then we have not looked back.”
What have been the main benefits to date?
“Laker Legal’s use of Virtual Practices was highlighted as a crucial factor in the firm’s recent successful Lexcel audit.
“We passed our assessment with flying colours and the Law Society auditor specifically mentioned Virtual Practices, which he said made the availability of required documents for his audit task extremely easy.
“Another main benefit of using VP`s cloud based systems is the fact that all our fee earners can work whenever and wherever they choose.”
Do you have any examples of best practice in using the system?
“We make use of all elements of our software, which allows us to process everything electronically and run an almost completely paperless firm. The sophisticated legal cashiering system produces all the necessary audit reports which greatly assist the firms COLP & COFA compliance.”
How has your client experience been with VP?
“Over the last 30 years our legal team have dealt with many legal software companies. We have found that the efficiency of VP`s staff is truly outstanding. They always respond to our needs swiftly and with an extremely pleasant, patient and helpful manner. We would have absolutely no hesitation in recommending VP to any other forward thinking legal practice.”